ACT Supervisor -Case Manager

Position: ACT Team Manager (Full-Time)
Location: Tyler, Texas

Are you a dynamic clinical leader ready to make a lasting impact in the lives of individuals living with serious mental illness and co-occurring substance use disorders? Join our Assertive Community Treatment (ACT) team in Tyler and lead a mission-driven group of professionals dedicated to transforming lives through compassionate, community-based care.

About the Role

As our ACT Team Manager, you will direct the day-to-day clinical operations of a multidisciplinary team providing intensive, wraparound services to individuals in need of high-level community support. This is a leadership role for someone who thrives in a fast-paced environment, values collaboration, and is passionate about recovery-oriented care.

You will play a key role in shaping clinical excellence, mentoring staff, and ensuring that every consumer receives individualized, responsive treatment.

What You’ll Do

  • Provide regular group and individual clinical supervision to ACT team members

  • Lead daily team meetings and treatment planning meetings

  • Schedule staff work hours to ensure appropriate service coverage

  • Oversee and coordinate all consumer admissions and assessments

  • Assign consumers to ACT case managers based on clinical needs

  • Continuously evaluate consumers and coordinate treatment planning according to daily needs

  • Supervise medical record documentation to ensure quality, compliance, and accuracy

  • Maintain a small caseload (no more than 5 consumers) to remain clinically engaged

  • Ensure adherence to best practices in mental health and substance use disorder treatment

Qualifications

Required:

  • Bachelor’s degree in a human services field

  • Eligible for QMHP-CS designation

  • Experience in the mental health and substance use disorder field

  • Current Texas driver’s license

  • Ability to meet insurance criteria

  • Ability to pass all applicable training requirements

Preferred:

  • Master’s degree in a human services field (unofficial transcript must accompany application)

  • Current licensure as LPC, LCSW, LPC-I, or LMSW

What We’re Looking For

  • Strong clinical judgment and leadership skills

  • Experience supervising or mentoring clinical staff

  • Knowledge of recovery-oriented and community-based treatment models

  • Excellent organizational and documentation oversight abilities

  • A collaborative, solutions-focused mindset

Why Join Us?

  • Meaningful, mission-driven work

  • Leadership opportunity with clinical engagement

  • Supportive and collaborative team culture

  • Ability to directly impact individuals and families in the Tyler community

  • Full-time stability with professional growth opportunities

If you’re ready to lead with compassion, integrity, and clinical excellence, we want to hear from you.